INFORMATION YOU PROVIDE US For Alfredulla Corporation to process your order, we need personally identifiable and non-personally identifiable information. Other information will also be collected with your permission from time to time. First, we collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were “clicked.” Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the geographic location of the visitor’s point of connectivity. We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. Second, we collect personally identifiable information. In general, our Site uses an order form or registration form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and credit card number). HOW DO WE USE THE INFORMATION? Information that you have provided us will be used in three ways: To enhance your shopping experience To communicate to you new products and services and also at times, the opportunity to take special promotions or offers. To generate a holistic but anonymous view of the Alfredulla customer base. This information will allow us to analyze trends and demographics to help Alfredulla improve on the services provided. DISCLOSING YOUR INFORMATION Information that you have provided us will be used in three ways: Partner Stores With organizations that we operate but do not own, your information will be shared with that business. Please note, that we only go into partnerships with stores who have the same regard to Privacy as we do. Verification of Members We do use various details to verify information given to us by our members. At times, we use: Names on member accounts to compare with information on credit cards. We use member phone numbers and email addresses provided to us to communicate with customers about payments. We use member addresses to check against credit card billing addresses etc. In cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities. Many of these verifications are done manually and communication is handled carefully by a member of Alfredulla. Lost login and Password details All information is kept private. Many members often forget details such as their passwords. We do distribute these via email. INFORMATION SECURITY All information submitted to Alfredulla is secured using Secure Sockets Layer (SSL) software. Information sitting on the Alfredulla website is protected by state-of-the-art encryption and firewall technology. ACCESSING YOUR INFORMATION Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date. Alfredulla provides you with the following tools to manage your information, the tools will evolve as the Alfredulla website evolves: Personal Profiles Order History If you need more assistance you can always contact our office on +632 2459999; +632 2413941; +632 2412177; or email info@alfredulla.com.ph PRODUCT INFORMATION Prices of goods displayed on the Alfredulla website are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, PLACING AND ACCEPTING ORDERS Orders will not be shipped until payment in full has been received or confirmed and Alfredulla is satisfied with the integrity of the order. Without limiting the operation of any other Terms and Conditions herein, Alfredulla is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. CANCELLATION BY US We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. CANCELLATION BY YOU If you need to cancel an order, please contact us immediately on +632 2459999 or +632 2413941. Our agreement with you only comes into existence once we have both confirmed your order and your payment have been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges. DELIVERY It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver products by the estimated delivery date. It is the responsibility of the customer to inform Alfredulla if an order does not arrive. Once we learn an order has not arrived by the due date, we will coordinate with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. Please note that if an item has been lost in transit, we will not ship a replacement item immediately. Replacement items will be delivered according to our discretion. As a guide only, our couriers attempt to deliver to business addresses between 9am and 5pm, and to home addresses up until 6pm. Unfortunately, we are unable to give a guaranteed time of delivery. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. RETURNS AND EXCHANGES Please keep the appropriate proof of return. Otherwise, if the returned item goes missing in transit to us, we will deem you not to have returned the item. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Except where required by law, all returned products must be: Unused, unopened and in original condition Undamaged Returned within 30 days of delivery In a saleable condition upon return In the event of a return by you or the recipient, we will exchange it with another design or color. However, you will pay the delivery costs of the return to Alfredulla and re-delivery to you. Products that were purchased in conjunction with a promotion and were subsequently delivered with a Free Gift, must be returned with that Free Gift to exchange with another one.. If the original item is returned without the Free Gift, the value of the gift will be charged to the purchaser via the original payment method. GOODS DAMAGED OR FAULTY ON DELIVERY In the event that you receive a defective or damaged product, we will deliver your replacement item (subject to availability) once we receive the return, at our cost. PROMOTIONS AND COMPETITIONS Other Terms and Conditions not listed herein and applying to Alfredulla promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the terms & conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail. RELEASE AND INDEMNITY You agree to waive any and all claims that you now have or may have in the future against Alfredulla Corporation which relate to or are incidental to any transaction. You further agree to indemnify and hold Alfredulla harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.